Exi, the AI assistant that works in your workspace

Exi is the AI agent built into Exoconnect. You ask in plain words, and it does the work in your workspace: it reads your comments, messages, posts and numbers, drafts replies and posts, builds automations and forms, and researches other accounts. It works with your permissions, and anything that reaches your customers can wait for your approval.

You find Exi under Assistant in the app.

What you can ask

Exi can work in every part of your workspace that you can:

• Inbox: “Who is still waiting for a reply?” Exi reads each conversation and the person’s history first, then drafts answers in your voice.
• Posts: “Post these photos to Instagram on Friday at 6 PM.” It writes the caption, publishes now or schedules up to 30 days ahead, and can tell you why a post failed.
• Contacts: tag people, link someone’s Instagram, Facebook and WhatsApp to one contact, and read their timeline.
• WhatsApp: write message templates and send them for Meta’s approval, and manage your groups.
• Automations and forms: “Send the price list to everyone who asks for it in the comments.” Exi builds the automation, tests it, and asks you before it goes live. See Let AI build your automations.
• Insights and research: “Which Reels did best last month, and why?” or “How are we doing against @competitor?” Exi works from your real numbers and says which ones a recommendation rests on.

Exi is on your side, but it is not a yes-man. If a reply might cost you trust, or your numbers don’t back a plan, it says so plainly and shows why. The decision is still yours.

Start a chat

Open Assistant. A new chat asks “What can I help with?” Type your request and press Enter.

• Suggestions. Above the message box, Exi may offer up to three things worth a look right now, such as questions nobody has answered or a post that failed. Choose one to put a full request in the box. Read it, change it if you like, then send it.
• Point at things with @. Type @ to pick a contact, tag, post, comment, message, media file, form or recipe. Exi opens exactly what you picked. You only see what you’re allowed to see.
• Add pictures and videos. Attach up to 8, by button, paste or drop. They go into your workspace’s media library, so Exi can post or send them.
• Pick a model. The name beside the send button shows the AI model. Choose another from the list, such as a Claude, GPT or Gemini model.

Each chat is kept in the sidebar, so you can come back to it later.

You stay in control

Every chat has a permission mode. It decides what Exi does on its own and what waits for you. New chats start in Auto. Once a chat has started, the mode shows beside the message box, and you can change it at any time:

Mode	What Exi may do
Restricted	Can look, can’t change anything
Supervised	Asks before every change
Auto	Makes changes in Exoconnect, asks before anything reaches outside
Full access	Acts without asking

In Auto, Exi can tag contacts, save a form or test an automation on its own. But a reply to a customer, a new post, or turning an automation on is saved as a draft instead. Nothing has been sent yet.

You get a notification, and the drafts wait under Drafts in the Assistant’s sidebar. Each shows what Exi wants to do, with Details for the exact content. Choose Approve or Reject. Exi learns the result in the chat and carries on. A draft you don’t decide expires after 7 days.

A few actions always wait for you, even in Full access, because they can’t be undone or they go public: publishing a form, deleting an automation, and deleting a WhatsApp template or group, among others.

Exi never has more power than you. It can only do what your role in the workspace allows, and it is checked on every single step. Only you can approve your drafts: an agent can’t approve them for you.

What AI agents can do, and how you stay in control explains the modes in more detail.

Its own computer and files

For each chat, Exi has its own small computer. It starts the first time Exi needs it, for example to edit a video or process a spreadsheet, and stops after ten minutes of quiet. Files on it stay between stops.

On that computer Exi works with two things:

• Your workspace’s own files. Notes, plans and other work Exi saves, shared by every chat in the workspace. You can point at one with @.
• Your media library, to read. When Exi makes a new image or video, it can add it to the library so you can post it.

You don’t need to know any of this to use Exi. It is there so Exi can do real work, not just talk about it.

Everything is recorded

Every action Exi takes is in your workspace’s history, under Settings, then Activity. Each entry shows the person and, beside them, Assistant, so you can always tell what you did and what Exi did for you.

Plans and costs

Exi is included from the Starter plan.

• Starter, $5 a month: add your own AI provider key under Settings, then API keys. Exoconnect takes keys from OpenAI, Anthropic, Google and OpenRouter. Your provider bills you for what Exi uses.
• Pro, $20 a month: $20 of usage credits are included every month, so Exi works without a key of your own. You can still add one.
• Team, $25 a seat a month: usage credits are pooled across the team, and admins see who spent how much, on which kinds of tasks.

Some work runs on Exoconnect’s services, not your AI provider: Exi’s computer, creator research and media analysis. These use usage credits even when you bring your own key. The Free plan doesn’t include Exi, but you can still connect your own AI agent on Free. See every limit on the pricing page.

What Exi doesn’t do

Some things stay with people, in the app: connecting or disconnecting accounts, inviting people and changing roles, billing, AI keys, and deleting workspaces or your account. Exi also never sees or changes a contact’s email address or phone number.

Next

• Connect Claude, ChatGPT or Cursor if you’d rather work in the agent you already use.
• Let AI build your automations.